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Everything You Need to Know About OCEN


India’s financial services sector has experienced a significant transformation in recent years. This change is driven by pioneering technologies and the adoption of India Stack — a framework of open APIs and digital public goods that has greatly enhanced financial inclusion in the country. The Open Credit Enablement Network (OCEN) was launched in 2020 to standardize and democratize access to credit for Micro, Small, and Medium Enterprises (MSMEs), creating a ‘UPI for credit’. This initiative, aligned with the broader vision of India Stack, aims to revolutionize credit distribution to end-users. In this blog post, we explore OCEN and its crucial role in democratizing credit access in India.

What is OCEN?

OCEN is a decentralized open credit network designed to introduce new touchpoints for financial services distribution. As part of India Stack’s open APIs, OCEN is reimagining the lending value chain by enabling seamless interaction between lenders and borrowers on a unified platform.


Nandan Nilekani, Co-Founder and Non-Executive Chairman of the Board of Infosys, highlighted the necessity for such a system: “India needs to go that extra mile in offering credit to the most deserving, smallest businesses and individuals. With most credit directed to large companies in large volumes, smaller companies and micro enterprises are left in the lurch with little or no access to credit at all, which is a huge concern for the next growth phase of the industry.”


The Concept Behind OCEN

In the past decade, the last-mile finance marketplace has witnessed a significant shift, creating a need for a standardized framework in the lending value chain. OCEN was developed to address this need, establishing a universal protocol that enhances and secures credit access for last-mile borrowers.

OCEN empowers technology ecosystem participants to integrate loan products into their platforms, allowing borrowers to easily interact with lenders, including loan service providers and account aggregators.

How Does OCEN Operate?

OCEN functions as a credit protocol infrastructure, serving as an intermediary between lenders and online lending services. It codifies the flow of credit between ecosystem participants — borrowers, lenders, and credit distributors — under a common set of standards. These standards enable participants to connect without the need for bespoke APIs and infrastructure.

Before OCEN, digital platforms faced high entry barriers for offering financial services. OCEN’s standardized API architecture includes APIs for every step of the lending lifecycle, enabling digital platforms to integrate these APIs, collaborate with multiple lenders, and digitize the entire lending process. This framework allows lenders to approach multiple digital platforms and expand their borrower base.

Key Stakeholders in the OCEN Ecosystem

The Open Credit Enablement Network (OCEN) ecosystem comprises diverse stakeholders who play crucial roles in enabling seamless credit distribution and enhancing financial inclusion. Here’s a detailed exploration of the key stakeholders involved:

  • Loan Service Providers (LSPs): Loan Service Providers are digital platforms that serve as intermediaries between borrowers and lenders within the OCEN ecosystem. These platforms aggregate a pool of borrowers seeking various credit facilities, ranging from micro-loans for individuals to larger credit lines for MSMEs. LSPs integrate OCEN’s standardized APIs into their platforms, facilitating the efficient matching of borrowers with suitable lenders. By leveraging OCEN, LSPs streamline the loan application process, enhance transparency, and provide borrowers with access to a diverse range of financial products.

  • Technology Service Providers (TSPs): Technology Service Providers, often FinTech companies, play a pivotal role in the OCEN ecosystem by facilitating the integration and onboarding of lenders and digital platforms onto the OCEN protocol. These providers offer specialized technological solutions that enable seamless connectivity and interoperability between various participants in the credit ecosystem. TSPs ensure that OCEN’s standardized APIs are effectively implemented, thereby enabling lenders and LSPs to offer innovative credit programs and services to borrowers. By reducing technical barriers and promoting collaboration, TSPs contribute to the scalability and efficiency of credit delivery within the OCEN framework.

  • Lenders: Lenders within the OCEN ecosystem encompass a wide array of financial institutions, including banks, Non-Banking Financial Companies (NBFCs), and other lending entities. These institutions provide the necessary capital to fund loans and credit lines offered through digital platforms and LSPs. By participating in OCEN, lenders gain access to a broader pool of borrowers, including MSMEs and individual consumers, who seek accessible and competitive credit solutions. OCEN’s standardized infrastructure enables lenders to leverage data-driven insights and real-time information to assess borrower creditworthiness more accurately. This capability not only mitigates risks but also enhances the efficiency of loan processing and decision-making, ultimately improving the overall borrower experience.

  • Borrowers: Borrowers represent the end-users of credit facilities facilitated through the OCEN ecosystem. These borrowers include MSMEs seeking working capital, individuals applying for personal loans, or entities in need of specialized credit solutions. By accessing digital platforms integrated with OCEN, borrowers benefit from simplified loan application processes, faster approval times, and competitive interest rates. OCEN empowers borrowers by promoting financial inclusion and expanding access to credit opportunities that may have been previously inaccessible through traditional banking channels. Moreover, OCEN’s standardized APIs ensure that borrowers can interact seamlessly with multiple lenders and compare diverse loan products, enabling them to make informed financial decisions aligned with their specific needs and preferences.

Benefits of OCEN

OCEN has digitized the entire lending flow, connecting marketplaces and facilitating the creation of innovative financial products for last-mile borrowers. The benefits of OCEN include:

  • Standardized Lending Infrastructure: OCEN streamlines the lending process, from loan application to processing, eliminating bureaucratic hurdles and saving time.

  • Digital Acquisition Channel: OCEN automates interactions between lenders and borrowers through a digital channel.

  • Risk Reduction for Lenders: With a robust credit infrastructure, lenders can lower their risk exposure, leading to competitive interest rates and more affordable credit for borrowers.

  • Quick Access to Credit: OCEN facilitates faster access to credit and reduces turnaround times.

  • Real-time Data Access: Lenders can make informed decisions based on comprehensive borrower information, reducing the risk of default.

Impact on India’s MSME Lending Ecosystem


India’s 64 million MSMEs face a credit gap of INR 20 – 25 trillion, with less than 11% having access to formal credit.


The unorganized nature of the MSME sector and a lack of data trails for establishing creditworthiness have exacerbated the problem.

OCEN aims to innovate the entire loan process, bringing significant changes to the lending side of the financial services industry. By creating healthy competition among lenders, OCEN provides greater access to credit at competitive rates with shorter turnaround times.

MSMEs can build credit profiles and secure credit more aligned with their financial cycles. Financial institutions, in turn, gain access to a larger pool of MSME borrowers who can apply for interday and intraday loans through LSPs by sharing their business transaction history.

The Future: OCEN and the Rise of the Credit Marketplace

OCEN’s innovative concept not only addresses current challenges in credit distribution but also opens up numerous opportunities for the future of the credit marketplace. By establishing a standardized and accessible credit infrastructure, OCEN enables significant advancements that benefit various stakeholders.

Enhanced Lending Opportunities

With OCEN, Loan Service Providers (LSPs) are empowered to distribute credit more efficiently and effectively to their customers. By integrating OCEN’s standardized APIs into their platforms, LSPs can streamline the process of offering loans, from application to disbursal. This capability enhances the overall lending value chain, making it more inclusive by catering to a broader range of borrowers, including MSMEs and individuals previously underserved by traditional banking channels.

Democratization of Credit Access

OCEN’s standardized framework reduces barriers to entry for new players in the credit market. By providing plug-and-play capabilities and a common set of APIs, OCEN encourages FinTech startups and other technology service providers (TSPs) to participate in the credit delivery ecosystem. This participation fosters innovation in lending products and services, driving competition among lenders to offer more competitive interest rates and better terms to borrowers.

Infrastructure for Innovation

Beyond facilitating traditional lending processes, OCEN lays the foundation for developing innovative lending products. By providing real-time data access and advanced analytics capabilities, OCEN enables lenders to make data-driven decisions. This infrastructure supports the creation of personalized financial products tailored to the needs of diverse borrower segments. For example, lenders can utilize transaction data and behavioral analytics to offer customized credit solutions that align with the financial behaviors and cycles of MSMEs and individual borrowers.

Encouraging New Players in Credit Delivery

The accessibility and interoperability offered by OCEN attract new entrants into the credit marketplace. These new players include not only established financial institutions but also innovative startups and technology firms. By leveraging OCEN’s infrastructure, these entities can collaborate more effectively with traditional lenders and LSPs, expanding the availability of credit to previously underserved populations.


OCEN represents a revolutionary step forward in democratizing access to credit in India. By standardizing and simplifying the lending process, it has the potential to transform the financial landscape for millions of MSMEs and individuals, fostering a more inclusive and equitable economy.

As OCEN continues to evolve and gain traction, it will undoubtedly play a pivotal role in shaping the future of financial services in India, driving economic growth, and empowering countless businesses to thrive. If you're ready to explore how OCEN can benefit your business or financial needs, take action today with QuickSettle. Streamline your credit processes and discover new opportunities in the evolving financial ecosystem.

Frequently Asked Questions (FAQs)

What is OCEN and why was it developed?

OCEN, or the Open Credit Enablement Network, is a decentralized open credit network launched in 2020 as part of India Stack. It was developed to standardize and democratize access to credit in India, particularly for Micro, Small, and Medium Enterprises (MSMEs). OCEN aims to create a unified platform ('UPI for credit') where lenders and borrowers can interact seamlessly, thereby enhancing financial inclusion.

How does OCEN work?

OCEN operates as a credit protocol infrastructure that facilitates interactions between various participants in the lending ecosystem, including lenders, Loan Service Providers (LSPs), Technology Service Providers (TSPs), and borrowers. It standardizes the credit distribution process through open APIs, allowing digital platforms to integrate and offer diverse credit products. This standardization reduces technical barriers and improves the efficiency of loan processing and decision-making.

Who are the key stakeholders in the OCEN ecosystem?

The key stakeholders in the OCEN ecosystem include:

  • Loan Service Providers (LSPs): Digital platforms aggregating borrowers seeking credit.

  • Technology Service Providers (TSPs): FinTech companies facilitating lender onboarding and API integration.

  • Lenders: Financial institutions providing capital and offering credit lines.

  • Borrowers: MSMEs and individuals accessing credit through digital platforms integrated with OCEN.

What are the benefits of OCEN?

OCEN offers several benefits:

  • Standardized Infrastructure: Simplifies the lending process and reduces operational complexities.

  • Enhanced Access: Expands access to credit for underserved segments like MSMEs.

  • Improved Efficiency: Streamlines loan application, approval, and disbursal processes.

  • Lower Costs: Promotes competitive interest rates and reduces transaction costs.

  • Innovation: Encourages the development of innovative credit products and services.

How does OCEN impact MSME lending in India?

OCEN addresses the credit gap for India's 64 million MSMEs by providing standardized access to credit. It enables MSMEs to build credit profiles, access tailored financial products, and obtain credit at competitive rates. By leveraging OCEN, lenders can assess creditworthiness more accurately, leading to faster loan approvals and reduced turnaround times. Overall, OCEN aims to foster a more inclusive and dynamic MSME lending ecosystem in India.


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